A system used in healthcare settings to optimize patient flow, this appointment strategy involves scheduling multiple patients to arrive at the beginning of each hour. Unlike strict wave scheduling, where all patients are seen in the order they arrive, this method incorporates some element of prioritization or staggered appointments within that initial wave. For instance, three patients might be scheduled for 9:00 AM, but one is designated for a longer procedure, another for a quick check-up, and the third for an administrative task, allowing providers to utilize their time efficiently.
The advantages of this scheduling approach include improved patient access and reduced provider downtime. It provides a buffer to accommodate unexpected delays or patient needs, minimizing the impact of individual appointment overruns on the entire schedule. Historically, this approach evolved from standard wave scheduling as a means of addressing the challenges of unpredictable appointment durations and optimizing resource allocation within medical practices. By incorporating flexibility, clinics can better manage patient wait times and enhance overall operational effectiveness.
